Terms & Conditions

Last Updated: November 14, 2026

Welcome to PONRAD Perfumes. By accessing or using our website and purchasing products from us, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our website.

1. General Information

This website is owned and operated by PONRAD Perfumes. Throughout the website, the terms "we", "us" and "our" refer to PONRAD Perfumes.

By visiting our website or purchasing from us, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

2. Products & Descriptions

• We make every effort to display our perfume products, descriptions, images and prices as accurately as possible.

• Actual product colours, packaging or appearance may vary slightly due to photography, lighting or manufacturing updates.

• Fragrance preferences are subjective, and we cannot guarantee that every customer will have the same fragrance experience.

• Product availability is subject to change without prior notice.

3. Pricing & Payments

• All product prices are displayed in Indian Rupees (INR), unless otherwise specified.

• Prices and offers may change at any time without prior notice.

• Payments must be completed through the payment methods available at checkout.

• We reserve the right to cancel orders in cases of pricing errors, suspected fraudulent activity or payment issues.

4. Orders & Acceptance

• Placing an order on our website does not automatically guarantee order acceptance.

• We reserve the right to accept or reject an order under reasonable circumstances.

• Once your order is confirmed, you will receive an order confirmation through your registered email address or phone number.

• Customers are responsible for providing accurate contact and delivery information.

5. Shipping & Delivery

We aim to deliver all orders within the estimated delivery timeframe displayed during checkout.

Delivery timelines may vary depending on the shipping location, courier availability, weather conditions and other unforeseen circumstances.

For more information, please refer to our Shipping Policy.

6. Returns & Refunds

Due to the personal care and hygiene nature of perfume products, returns and exchanges are subject to our Return & Refund Policy.

Customers are requested to review our Return & Refund Policy before placing an order.

7. Use of Website

By using our website, you agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to damage, disrupt or interfere with website functionality.

• Copy, reproduce or distribute website content without permission.

• Provide false or misleading information.

• Attempt unauthorized access to our website or systems.

8. Intellectual Property

All website content, including brand names, logos, product images, descriptions, graphics, designs and other materials, is the property of PONRAD Perfumes or its respective owners.

You may not copy, reproduce, distribute or commercially use any website content without prior written permission.

9. Limitation of Liability

PONRAD Perfumes shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products, to the extent permitted by applicable law.

Nothing in these Terms & Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable consumer protection laws.

10. Third-Party Services & Links

Our website may contain links to third-party websites or services, including payment gateways and shipping providers.

We are not responsible for the content, policies or practices of third-party websites. Customers are encouraged to review their respective terms and privacy policies.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read our Privacy Policy.

12. Changes to Terms & Conditions

We reserve the right to update, modify or replace any part of these Terms & Conditions at any time.

Changes will become effective once published on this page. Continued use of our website after changes are published constitutes acceptance of the updated terms, subject to applicable law.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India, subject to applicable laws.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

PONRAD Perfumes

Email: hello@ponradperfumes.com

Phone: +91 98765 43210

Location: Pune, Maharashtra, India

Thank you for choosing PONRAD Perfumes. We appreciate your trust and support!